What shipped
Every case on the platform now carries three financial lines: the provider's cost, the airline's or partner's charge, and any passenger fee. On closure, those lines flow to the group ERP, where invoices and credit notes are issued to ZATCA e-invoicing requirements in Saudi Arabia, matched against payments, and reconciled against provider statements.
Why it matters
A baggage case is not finished when the bag is delivered. It is finished when the airline has been charged correctly, the provider has been paid correctly, and any dispute can be settled from the record. Until now that happened at month end, in spreadsheets, by people who were not on the case. Now it happens on the case.
What it enables
- Separate commercial lines. Platform fees, per-case fees, physical delivery at cost and distribution margin are distinct lines on the invoice. Software is invoiced as software; delivery is passed through as delivery.
- Provider statements that reconcile. Each provider's statement is matched line by line to cases and custody events.
- Penalties and credits from measured performance. SLA breaches calculated on the case can be applied under the airline's approval rules.
- Regulated correctness. Credit notes, payment-before-invoice and the other cases that make invoicing a tax matter rather than a bug are handled in the ERP, not improvised.
Availability
Live for all tenants operating in Saudi Arabia. Tax treatment for other jurisdictions is configured per tenant with the customer's advisers.
Next
Provider scorecards that feed allocation directly from measured on-time rate, proof completeness and cost per case are the next release in this line.