HalaBag
Programmes and services

Land & Leave

Land & Leave sold as an arrival product: the passenger pre-books, the bag is collected from the arrival handler under custody, allocated to a provider on performance, delivered to the address within the promised window and proven. Fee, cost and share are closed on the order.

The passenger lands and leaves; the bag follows to the hotel or home

Your passenger lands and walks out without waiting at the belt. Our network takes the bag from arrival to their hotel or home, with proof. HalaBag is your technology for selling it, allocating it, tracking it and invoicing it.

How it works with your airline

Where the case starts, where HalaBag sits, and what your team sees.

  1. Passenger pre-books arrival delivery1
  2. Order into HalaBag, linked to the flight2
  3. Handler hand-off at arrival, custody confirmed3
  4. Provider allocated on performance4
  5. Passenger sees ETA and window5
  6. Delivered with photo and signature6
  7. SLA measured, order settled7
Illustration of the Land & Leave operations view, with fictional data. A capture from the demo tenant replaces it.

The problem

Arrival delivery is the most-requested baggage add-on and the hardest to run: it crosses the handler, a licensed provider and the passenger's address, on a promise the airline is judged by. Without a platform it is a courier arrangement nobody measures.

How it works

  1. 1

    Book against the flight

    The order is linked to the arrival flight and the bag tag; changes to the flight update the order.

  2. 2

    Custody at arrival

    The arrival handler hands the bag to the allocated provider with a confirmed, evidenced hand-off.

  3. 3

    Deliver and prove

    Delivery within the promised window, proven with photo and signature; exceptions escalate before the window closes.

  4. 4

    Settle

    Passenger fee, provider cost and airline share closed on the order.

Capabilities

Flight-linked orders

Delays and reroutes flow into the order automatically.

Performance allocation

Providers ranked on cost and measured on-time rate for the lane.

SLA windows

Promised delivery windows measured per order and reported per station.

Hotel and group delivery

Group and pilgrim variants deliver to hotels at scale.

Outcomes

  • A sellable arrival product
  • Belt congestion reduced
  • Delivery promises measured
  • Revenue per arriving passenger

Related integrations

  • Aramex

    Live

    Integrated logistics provider for allocation, status and proof, with rate calculation and international reach.

  • SPL (Saudi Post Logistics)

    Live

    Integrated national logistics provider for domestic allocation, status and proof.

  • Saaml

    Live

    Integrated last-mile and city logistics provider for allocation, dispatch, status and proof.

  • Airline DCS and PSS

    In progress

    Departure-control and passenger-service events that raise cases and confirm acceptance.

  • Booking and travel platforms

    In progress

    Off-airport and group baggage orders from OTAs, corporate travel platforms and aggregators.

Status labels are reviewed monthly. In progress and planned are not delivered. Integrations

Frequently asked questions

Yes, where the station supports it: a same-day order is allocated on arrival and the bag is collected from the handler under custody.

See the platform on your own baggage cases

A 45-minute working session with our solutions team: your stations, your providers, your source systems. No slides.

Request a demo