HalaBag
Programmes and services

Groups and tourism baggage

Tour operators, travel agencies and event organisers move groups whose baggage needs to be collected, accepted and delivered as a unit. HalaBag gives them the same governed workflow used for pilgrim groups, on their own account.

Travel agency and group operator flows

How it works with your airline

Where the case starts, where HalaBag sits, and what your team sees.

The problem

Group baggage is coordinated by the operator's staff at the hotel door and the airport kerb. Bags go missing between coach and belt, nobody has a manifest that matches the airline's, and delivery to the destination hotel is a separate arrangement each time.

How it works

  1. 1

    Group manifest

    The operator creates the group with travellers, bags and hotels; the manifest is shared with the airline tenancy.

  2. 2

    Collection and acceptance

    Bags collected at the hotel, labelled, screened and accepted within airline cut-offs.

  3. 3

    Destination delivery

    Delivery to the destination hotel allocated and proven; exceptions raised per bag.

  4. 4

    Billing

    Charged per bag to the operator's account, invoiced per group.

Capabilities

Agency and corporate portal

Operators book on their own account on a branded host, with charges on their invoice.

Manifest reconciliation

Group manifest matched against acceptance and delivery for every bag.

Event mode

Large events, conferences and sports fixtures configured as time-boxed programmes.

Outcomes

  • Groups move without bag stress
  • Manifests that match
  • One invoice per group
  • Event programmes switched on without a developer

Related integrations

  • Aramex

    Live

    Integrated logistics provider for allocation, status and proof, with rate calculation and international reach.

  • SPL (Saudi Post Logistics)

    Live

    Integrated national logistics provider for domestic allocation, status and proof.

  • Saaml

    Live

    Integrated last-mile and city logistics provider for allocation, dispatch, status and proof.

  • Booking and travel platforms

    In progress

    Off-airport and group baggage orders from OTAs, corporate travel platforms and aggregators.

Status labels are reviewed monthly. In progress and planned are not delivered. Integrations

Frequently asked questions

Yes, through the white-label option or the branded agency portal.

See the platform on your own baggage cases

A 45-minute working session with our solutions team: your stations, your providers, your source systems. No slides.

Request a demo