HalaBag
Resources

Solution briefs, integration overview, API summary and case studies

Written for evaluation teams. Gated items are sent to your business email and open immediately.

  • Solution brief

    Solution brief: mishandled and delayed baggage orchestration

    How HalaBag takes an AHL or OHD case from WorldTracer or your DCS to the passenger's hands, with allocation, custody, communication, proof, SLA and cost closure on one record.

    Contents

    • Where HalaBag sits relative to WorldTracer, DCS and handlers
    • The life of a case, step by step
    • Multi-provider allocation and SLA governance
    • Passenger communication under your brand
    • Evidence for claims and regulators
    • Commercial model: platform fee, per-case fee, managed service
  • Integration overview

    Integration overview: source systems, providers and partners

    What each integration does, which direction data flows, and what is live, in progress and planned.

    Contents

    • Source systems: WorldTracer, DCS and PSS, handler desks
    • Providers: Aramex, SPL, Saaml
    • Partner API for platforms and operators
    • ERP and ZATCA-compliant invoicing
    • Status labels and roadmap
  • Technical summary

    Technical summary: HalaBag Partner API

    A summary of the Partner API for product and engineering teams: resources, authentication, webhooks and the integration path.

    Contents

    • Authentication and environments
    • Resources: quotes, orders, status, proof, coverage
    • Webhooks and idempotency
    • Reference implementation
    • Integration timeline
  • Case study

    Case study: Hajj without a bag, 2026

    Approximately 1.2 million bags across 7 airports: how the programme was orchestrated across airlines, airports, handlers and providers.

    Contents

    • Programme context and stakeholders
    • Workflow from collection to hotel delivery
    • Allocation across providers at peak
    • Custody and proof at every hand-off
    • Results and repeatability
  • Research

    ROI methodology and benchmark sources

    The sources and arithmetic behind the ROI calculator, so a finance team can check every line.

    Contents

    • SITA Baggage IT Insights 2026 figures
    • GACA compensation schedule
    • Airport tariff references
    • HalaBag's assumptions and how to change them
    • Worked example

Written for evaluation teams. Gated items are sent to your business email and open immediately. Request a demo

See the platform on your own baggage cases

A 45-minute working session with our solutions team: your stations, your providers, your source systems. No slides.

Request a demo